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Open the real work item form

Some changes do not fit on a card: an attachment, a discussion comment, three fields a rule insists on at once. Click the title of a card, say "Kestrel Logistics: claim 2026-04417 stuck after adjuster upload", and the real Azure DevOps work item form opens, with every field, rule and extension your process already has.

Steps

  1. Click the card's title. If you are on the keyboard, focus the title and press Enter.
  2. Make the change on the form as you would anywhere else in Azure DevOps.
  3. Close the form.
  4. The same works from the other titles the board shows: a row in the List view, a checklist row on a card, and a row under the card's link chip (the link glyph with a count, which lists the card's Related links).

What you should see

The host's own work item dialog, not a copy of it. Nothing about editing a work item is reimplemented here. When you close it, the board refreshes within a moment rather than waiting for its ordinary cycle, so a state change, a new field value or a link you just added is on the card almost at once. Opening a checklist row is even narrower: that one child is re-read on close.

Notes

The title is a real link to the work item, the same as a title anywhere else in Azure DevOps. A plain click opens the form as a dialog over the board, so you never lose your place. Ctrl+click (Cmd+click on a Mac) or a middle-click opens the item in a new tab instead, at its ordinary work item address, and Shift+click opens it in a new window. That helps when you want to keep several items open side by side. The same holds for a title in the List view, on the aging chart's point card and in a baseline's list of items that left the board. Because it is a link rather than a button, Space scrolls the board as it does everywhere else; Enter is what opens the item.

On the card face, the title is the only way to the form. The card menu has a second one: its first entry, Open, opens the same form. You reach that menu by right-clicking the card, or with its More options button (the ⋯ that appears when you hover the card). The rest of the card does other things: a click on the card body opens nothing, a field row opens an inline editor, the state name opens a list of the type's states, and the dependency icon shows or hides this card's dependency arrows.

This is also where a rejected change belongs. When a drag or an inline edit comes back with a rule message, whether a transition that needs a reason or a field that becomes required on the way to Done, the form is where the rule can actually be satisfied, because it is your process's own form: the required fields, the rules and any work item extensions you have installed are all present. A home-made editor would have to reimplement that validation and would diverge from it on the first custom process, so the product does not have one.